Hospital deemed 'dangerous' and 'dreadful' online claims to be among safest in the country
Senior staff at Wales' newest hospital insist it's safe - despite claims that it is dangerous and failing.
Since it opened early in the pandemic, Grange University Hospital in Cwmbran, Torfaen, has been under fire over concerns about long delays, overcrowding, staff shortages and the quality of its care.
Criticism has been especially intense on social media, with some in the comments even urging people to stay away.
Bosses admit staff feel "devastated" that patient confidence could be dented but insist the hospital performs better than many others on patient safety, including survival rates.
They are urging those who are seriously unwell not to be afraid to seek help.
As dawn breaks over Cwmbran on a clear autumn day the mist in the valley lifts, revealing sunlit hills and the imposing sight of the hospital - the serene picture is in stark contrast to what's happening inside.
The PA announcement in A&E is clear - somebody's life is in danger and they'll soon be arriving by ambulance.
Staff have to decide quickly which patient to move.
Kaynak: BBC News Health RSS (Açık Basın / Haber Servisi)
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