Artificial intelligence supported digital taxpayer representative project from GİB

According to the 2027 Presidential Annual Program, the physical, human and technological infrastructure needed to ensure faster adaptation to the digital transformation in the tax system and to quickly take the necessary measures against risks will be developed by the Revenue Administration.

Documents issued at tax offices will continue to be transferred to electronic environment. The notification processes of tax offices will be activated and efforts will be continued to carry out these transactions electronically.

The effectiveness of the services and applications offered to taxpayers will be increased, and 24/7 real-time service will be provided to taxpayers by using new generation communication channels covering the latest technological developments. The Digital Taxpayer Representative Project (New GİBİ), which includes the development of a customized chat robot that works 24/7 using artificial intelligence technology, will be implemented.

The integration of tax legislation into the artificial intelligence infrastructure will be completed and implemented at "gib.gov.tr". Artificial intelligence integration will be made into the "GIBMOBİL" application.

Tax expenditures will be reviewed, and ineffective exceptions, exemptions and discounts will be removed. Follow-up procedures for indebted taxpayers will be strengthened and efforts will continue to accelerate the transfer of public receivables to the Treasury.

The fight against informality will be carried out through risk analysis activities supported by technological opportunities such as artificial intelligence and big data, and with the active participation of all parties.

Digital applications will be widespread in public services. The IT infrastructure of accounting and expenditure systems will be strengthened. New services will be provided by existing public administrations, thus increasing efficiency in public expenditures.

Artificial intelligence-supported early warning and forecasting infrastructure will be created in the Integrated Public Financial Management Information System. The scope of the public e-invoice application will be expanded to support financial control and data analytics. The Public Personnel Payment System will be expanded on the basis of employment type and public administration.

Source: TRT Haber Ekonomi RSS (Open Press / Translated Full Text)